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Frequently asked questions
What engagement models and pricing structures do you offer?
We support everything from individual engagements—store managed operations, livestreaming, short video, ad operations—to end-to-end management of your entire TikTok program. In addition to operating a brand's store on their behalf, we also offer a distribution model in which supplier products are sold through our self-operated stores. Contact us for details.
How long does it take from contract signing to the first livestream?
Typically, official streaming can begin about 30 days after signing. A dedicated team works with you through three phases: preparation (team setup and contracting), launch (show design, host selection, and training), and pre-broadcast (technical acceptance and test runs).
Do you support overseas (Chinese) brands entering the Japanese market?
Yes. With dual headquarters in Shanghai and Tokyo and a Chinese-Japanese bilingual team, we provide end-to-end support for Chinese brands entering the Japanese market, from strategy through execution. Customs clearance, bonded warehousing, and domestic delivery within Japan can all be completed within our group.
Can you arrange collaborations with Japanese creators (influencers)?
Yes. We maintain a network of Japan-based creators across categories such as organization, lifestyle, beauty, and gadgets, and handle tiered casting and collaboration planning—from top-tier creators to vertical specialists and creator matrices.
Can you also handle logistics such as storage and delivery?
Yes. Through our parent company YDH Group's four company-owned warehouses in Japan (Chiba and Osaka) and delivery networks including Sagawa Express, Yamato Transport, and Japan Post, we provide integrated support from storage to shipping and returns handling.
Do you support platforms other than TikTok?
TikTok is our core platform, but we also have a track record of cross-platform campaigns combining YouTube, Instagram, X, and others as the campaign requires. Tell us your goals and we will propose the right mix.